Construction & Restoration

Oakwood branch receives outstanding performance award.

Published: June 21, 2012

Industry leader in disaster recovery services, InStar Services Group (www.InStar.com) is proud to announce that its Oakwood Construction & Restoration Services branch (www.oakwoodteam.com) in Anaheim, Calif. was recognized as an outstanding performer by the Automobile Club of Southern California.

Oakwood/InStar has been a preferred vendor of the Automobile Club of Southern California’s Immediate Repair Program for the past 13 years. It was selected as the outstanding performer of 2011 from a pool of more than 60 vendors based on a customer survey sponsored by the Automobile Club of Sothern California.
The survey asks homeowners to review their contractor’s work in the areas of customer service, quality of workmanship, speed, estimating accuracy and overall cost.
“This award is a real testament to the fact that we are a customer service driven company,” said Oakwood President and Owner, Todd Benson. “Customer service will remain our No. 1 focus, and that’s what differentiates Oakwood/InStar from other disaster recovery services.”
Oakwood/InStar completed an overhaul of its customer service practices in 2011.

“We hold ourselves to a much higher standard than the average insurance company, and want to give our members a choice of best services available,” said Automobile Club of Southern California Group Manager David Womble. “Oakwood/InStar has consistently proven to be the best of the best in service”
Oakwood/InStar received the honor at the Automobile Club of Southern California’s Awards Luncheon, hosted on April 26 at Fontana Speedway.

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